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Baby Mac Boutique

Pickerington, OH

Our shop policies

Welcome

Baby Mac Boutique offers a variety of nursery items such as blankets, lovies, burp cloths, and more. Everything is handmade by me in my smoke-free home making sure that each item is made with the utmost care and attention to detail! I am proud to say that all of my items meet CPSC Safety Requirements!

Shipping details

All items are shipped via USPS. Please allow 3-5 business days for items to be shipped.

If you placed a custom order, please allow 1-2 weeks. If I believe it will take longer than 1-2 weeks, I will contact you to let you know!

Shipping within the US only.

Refunds, returns & exchanges

If for any reason you are unhappy with your purchase, please let me know within 30 days of receiving your item so I can make it right!

Unfortunately, I am unable to refund custom orders unless there is a defect with the item that I somehow missed during production, at which point I will take care of shipping to mail it back to me so I can mend the defect.

Additional information

Custom Order Policies:

A large part of my business is creating custom orders and bundles for you! This has always been and continues to be my absolute favorite part of what I do! I love using new fabrics and prints and creating something that is unique and personalized just for you! However, this requires a lot of time on my end searching for the perfect fabric or print for your order. I do this both by looking in physical stores and by searching on various fabric websites. So, in order to make custom orders work for you and for myself, I have put some policies in place to eliminate time lost or orders abandoned.

-A payment of 50% of your total will be due up front. I will send you a picture of your order once it's completed at which point the remainder of your payment will be due. If you wish to pay in full up front, that is fine, too!

-Custom orders may cost slightly more than the listed price of ready-to-ship products depending on how much the fabric costs that you choose.

-Please be vigilant about checking your email, messenger, or text (whichever mode of communication we agreed upon using) during the process of picking out fabric. I will try to let you know when I am going to the fabric store so you can be available to look at options I send you while I am there. If I don't hear from you while I am at the store, I will wait to purchase the fabric you choose until the next time I am there. This may not be for another week or so as I usually only go once a week.

-Unfortunately, I am unable to refund custom orders due to their uniqueness and the time it takes me make them. If there is a defect with the item that I somehow missed in production, I will gladly take care of shipping costs for you to mail it back to me so I can mend the defect!

-Please allow 1-2 weeks from the time your fabric is chosen for your order to be shipped. If your order will take longer than 1-2 weeks for any reason (i.e. if I have a high volume of custom orders at the time, I'm out of the shop, etc.), I will contact you to let you know!

COPYRIGHTED PRODUCTS:
Unfortunately, I am unable to make products with copyrighted fabric. (i.e. sports teams, Disney, Nickelodeon, etc.) All of these logos and characters are copyrighted and I am not licensed to sell these products.

Thank you for your understanding of these polices regarding custom orders! I look forward to creating the perfect item or bundle just for you!