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Concord, CA 94521, USA

Our shop policies


Thank you for considering the purchase of my Personal Empowerment Pocket Beads. Each string of beads is unique -- no two are exactly alike. When creating these beads, I make every effort to use quality materials that will stand up to everyday use. If your beads arrive damaged please contact me immediately for a refund or replacement.

Shipping details

Your order will be shipped within 3 business days of receipt. Currently I only ship to customers in the United States using the U.S. Postal Service First Class mail. Each order is shipped in a padded envelope. I offer a flat $2.50 shipping fee on a single item and $.50 per each additional item in the same order. If the order is large (5 sets of beads or more). I will upgrade the shipping method to US Priority Mail.

Refunds, returns & exchanges

Your good will is of great importance to me. If, for any reason, you are unhappy with your order, please contact me within 5 days, let me know the problem, and I will work with you to issue a refund or an exchange.

Additional information

My Commitment To Privacy

Your privacy is important to me. To better protect your privacy I provide this notice explaining my online information practices and the choices you can make about the way your information is collected and used.

The Way I Use Information

I use the information you provide about yourself when placing an order only to complete that order. I do not share this information with outside parties except to the extent necessary to complete that order.

I use return email addresses to answer the email I receive and to verify your order. Your mailing address and/or email address is not used for any other purpose and is not shared with outside parties.

Finally, I never use or share the personally identifiable information provided to me online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How To Contact Me

Should you have other questions or concerns about these privacy policies, please call me at my 24-hour voice mail (925-695-9550), send me an email through Zibbet or write me at Open Heart Press, P. O. Box 6722, Concord, CA 94524.