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ilovehandmadestuff

Ridley, PA, USA

Our shop policies

Welcome

Welcome to my shop. Please make sure you review store policy. Any items I offer are not for drop shipping, distribution, or re-sale. Thank you!

SHIPMENTS TO USA ONLY.

Shipping details

SHIPMENT:
- Buy more save more. (You save more on shipping)
- Expedite available for an extra fee. (Please contact in advance of purchase)

Refunds, returns & exchanges

Please contact me by email within 5 days of receiving the item, I will offer a full refund if the item is returned unused and in a good condition within 14 days. Once product is received it would be evaluated and then a refund amount will be determined. Buyers are responsible for the shipping cost.

Custom work can not be refunded.
Items marked FINAL SALE will not be refunded.

If an item is defective, please provide a picture and we can work something out on an exchange/refund.

Digital files/Custom work will not be refundable. Custom work requires 50% down payment and will be started on the second business day. Custom work can be cancelled within 12 hours of purchase as I start working the second day in case of buyer remorse.

*** Custom orders CAN NOT be returned and requires a down-payment to start work. DEPOSITS are non-refundable after 12 hours of purchase.***

Additional information

JEWELRY:
- Recommended all jewelry products be kept in a zip lock bag in cold/room temperature to prevent tarnish.
- Jewelry with semi precious stones like pearls, quartz or AC coating should not be dipped in any cleaners.
- Use an anti-tarnish cloth to wipe after each use to keep the beautiful shine.

HEADBANDS:
- Keep wrapped with tissue paper and kept in the draw
- Do not dump in washer

SHIRTS / BIBS
- Wash inside out
- NO FABRIC softener and dry low (best result if air dried)