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Imagize Your World

Savoy, IL, USA

Our shop policies

Welcome

Most of my items are Custom-Made-to-Order (after purchase), so you will be able to choose/specify certain aspects/details. Please read the descriptions carefully; some items will allow custom choice beyond what is selected from the drop-down menus (and certain "default" options will apply if you do not specify otherwise).

* If the options or quantities you need are not listed, contact me with the details. I am always happy to accommodate Special Requests when possible. :)

* If information you need for an item is missing or unclear, please contact me so I can answer your questions before you purchase.

Shipping details

Please note the handling/production time specified for each item
* Most orders ship sooner than advertised (but not all)
* Large orders and peak times may take longer
* Please note that requesting and paying for a faster shipping option *might* shorten the transit time for your package once it has been shipped, but does not necessarily mean the order will ship sooner

Jewelry items are shipped in a sturdy box (crush-resistant, corrugated cardboard) for maximum protection in transit.

U.S. Orders
* USPS First Class Package; $3.49 per jewelry order (even if multiple items)
* Orders too heavy to qualify for FCP will ship via USPS Priority
* Priority and Priority Express upgrades available by request, at a higher fee

International Orders
* USPS International First Class Package, or equivalent...
- To Canada: $9.99 for one jewelry item; + $1.00 for each additional jewelry item included in the same order
- To other countries: $11.99 for one jewelry item; + $1.50 for each additional jewelry item included in the same order
* Priority and Priority Express upgrades available by request, at a higher fee

Refunds, returns & exchanges

Custom and Made-to-Order items (including items that are Cut, Embellished, Printed, Assembled or Altered to fulfill your order) are eligible for exchange/replacement ONLY in the event that they arrive defective, damaged or incorrect (via seller error). Due to the nature of these items, in order to offer you the most choices at the lowest possible prices (1) returns, cancellations and/or refunds are not available once an order has been placed, (2) changes cannot be made to the order once I have begun to make the item(s), (3) exchanges are only available under the circumstances noted above.

* Many items may be able to sent back to me for alteration, at the buyer's expense. (Example: if the length you selected/specified for a basic velvet choker or leather cord necklace ends up being too long to fit you properly, you would be able to send it back for me to shorten.)