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SewCraftey

Solon, OH 44139, USA

Our shop policies

Welcome

I take great care and time to handmake every piece using high quality materials in a smoke free and pet free studio to ensure that you are getting the highest quality available.

~Feedback is very helpful. Let me know you received your order and Love your item!

Photograph of items you've created using my handmade items or wearing my handmade items are LOVED. Please email a photo to me: sewcraftey [!at] gmail.com

Colors can Vary due to computer screens.

I accept credit card safe secure payments through paypal. You don not need a Paypal account to use your Credit Card through Paypal. ~ They accept all major credit cards, checks and cash!

Shipping details

I usually ship physical items within 3 days of cleared payment, sometimes sooner (Excluding Weekends) by USPS First Class or Priority Mail.

~ International Shipping Times can take 6-13 or More Days. This is from the time the item is shipped not including processing time. This is not a guarantee, Items can be held up in Customs.

Mailed items have a 2-3 day turnaround time once draft is approved plus shipping time.

Machine Embroidery Designs & other digital downloadable items will be emailed within 24 hours (weekends excluded) of cleared payment. (No shipping charges for digital items.

If your order was a personalized item, you will receive and email from me 24 to 48 hours after receiving your information with a proof. (weekends excluded)

Refunds, returns & exchanges

If you are not happy with your purchase for any reason, please contact me. I strive for customer's 100% satisfaction.

*Machine Embroidery Designs, Paperpack & Art downloads and Special Order / Customized Item Purchases are non-refundable.
*Because of the nature of the order, personalized items are non-refundable.

Additional information

Purchase of embroidery designs enables you to use the designs for personal use or stitched out on items for sale. You may NOT change, duplicate, resell, loan, share in any way, or transfer any of the embroidery designs. You can however, stitch the designs on items or garments for sale. (small businesses only).

All embroidery designs have been tested and re-tested.

Paper Goods, Digital Downloads, Accessories, Fabric & Craft Items may not be re-sold as your own.