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TheCollectorsEmporium

Our shop policies

Welcome

Hello and welcome to The Collector's Emporium!
I specialize in all things vintage. Vintage textiles, accessories, jewelry, housewares, home décor, and some random oddballs, you will find it here!
All orders shipped within 3-5 business days. Please read store policies before purchase.

Shipping details

The Collector's Emporium ships worldwide.

Feel free to email us for a more exact shipping rate to your Canadian postal code, US state, or country worldwide, or for an exact shipping rate on combined items.

Posted shipping rates are for the least expensive service available from Canada Post, to Canada and International. The rates shown are from Hamilton, Ontario, to the farthest point in the stated regions (Halifax, Nova Scotia; Florida; Australia).

***PLEASE BE AWARE THAT OVERSEAS SURFACE MAIL CAN TAKE UP TO 12 WEEKS TO ARRIVE. IF YOU WOULD LIKE FASTER DELIVERY, PLEASE CONVO ME AND I CAN GET YOU AN ACCURATE QUOTE.***

Items are usually insured, not always trackable and sometimes slow. If you need your item insured, trackable or fast convo us BEFORE you buy and we'll figure out the best way to go.

When insured, most items are covered for damage or loss. Insurance does not cover glass, ceramics or other breakable items for damage.

Buyer is responsible for any applicable taxes, duties, tariffs and brokerage fees.

We use reused, recycled and recyclable packing material whenever possible.

Shipments are usually sent within 3-5 business days.

Sometimes packages get held up at the border for awhile, so please don't be alarmed if it takes a bit longer for an item to arrive.

Refunds, returns & exchanges

Customer satisfaction is my top priority. If you're not satisfied for any reason, please contact me within 7 days of receiving the product for return instructions, and you'll receive a REFUND OR EXCHANGE excluding S&H. Items sent back for return or exchange must be in original condition. I greatly appreciate your business, and hope shopping with us is always a pleasurable experience!

Vintage items often come with imperfections. I list any flaws I see in the item descriptions, and would be happy to take extra photos and measurements for you if you need more information before buying.

Additional information

All items are stored in a smoke-free home, but I cannot guarantee that an item has not been in a smoky environment in the past. I do try to make sure there are no noticeable odors in all my items before placing them for sale.

All clothing items are measured flat. To ensure a good fit, it is recommended that you compare measurements of your own clothing to the ones in the listings. That will give you a good idea of what measurements are right for you. If you need any extra measurements, just ask!

Bust measurements are taken underarm seam to underarm seam, and then doubled.
Waist measurements are taken at the smallest part of the waist, close to natural waist, and then doubled.
Hip measurements are taken at the largest part of the hip area, and then doubled,
and length measurements are taken either from the top of the shoulder seam or waist to the bottom of the hem depending on the type of garment.

VINTAGE CONDITION: previously owned clothes may show signs of wear due to age. I always indicate any major flaws or blemishes, but will not always mention small flaws, such as pinpoint sized spots or pinpoint sized holes. If you are concerned about a particular item's condition, please contact me. Also, the color of the item may appear slightly different in person than on the screen, depending on your monitor's settings.

If you have any questions, concerns or anything, please contact me. it is the best and easiest way for everyone to be satisfied with the transaction.