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vinylchatter

Newnan, GA, USA

Our shop policies

Welcome

Welcome to Vinyl Chatter. We specialize in vinyl wall art, but can personalize just about anything. If you don't see what you are looking for feel free to convo me for more info or to share your idea.

Shipping details

I try to use the fastest method available while keeping the price as low as possible. All orders will be shipped to your address listed on your Paypal account. Please update your address if you need it shipped to a different location.

WHEN WILL MY ORDER SHIP?

Our current shipping time is 2-4 business days (business days are MONDAY-FRIDAY and do not include weekends or holidays). If your order is a rush, please contact us PRIOR to placing your order. We will do our best to meet your deadline.

HOW WILL MY ORDER SHIP?

We ship via USPS priority mail, whenever possible. The estimated delivery time is 2-4 business days, although that time frame is not guaranteed by the USPS. You will receive a tracking number via email

If you require your order by a certain date, please contact us here PRIOR TO PLACING YOUR ORDER so that we may determine whether we will be able to meet your deadline. We have a very limited number of rush order spots available but will do our best to work with you. There may be an additional charge for RUSH service.

Refunds, returns & exchanges

We are unable to offer refunds or exchanges as every order is custom made for each customer. Orders cannot be changed or canceled once they have already been made.

Vinyl Chatter cannot guarantee that a decal will stick to your surface, nor can we guarantee that a particular color will match your decor.

If you are HAVING TROUBLE CHOOSING COLORS, we highly recommend that you order color samples.

Vinyl Chatter is not responsible for installation errors. We do, however, provided detailed instructions so that installation is simple and easy.

In the event that an item arrives damaged, please contact us and we will arrange to replace the item AFTER the original is returned to us.

Additional information

DAMAGE DURING INSTALLATION:
We are unable to assume responsibility for installation errors and, as such, a refund or replacement will not be issued.

**Important notes about wall graphics:

1) Wall graphics need to be applied in a timely manner, preferably within 2 weeks of receiving your shipment. The longer the vinyl sits after being cut, the harder it becomes to release from the backing paper. As you plan the timing of your purchase, also know that new paint needs to cure at least 2 weeks before applying vinyl or the vinyl will not want to stick.

2) The larger and more intricate the graphic, the more time and patience it will take to apply, but the end result will be so worth it!

ABOUT OUR VINYL DECALS:
Our wall decals are created and shipped from Newnan, Georgia. Our indoor vinyl decals are made with high quality, matte finish vinyl. Our vinyl decals are removable, although not reusable. If at any time you wish to remove your vinyl decal, remember that the heat of a blow dryer will help soften the vinyl and make it easier to peel off.

WILL YOUR DECALS STICK TO A TEXTURED WALL?

Vinyl decals will stick to most clean walls, including those with light texture. However, we are unable to guarantee that your decal will stick to your surface. If you want to be absolutely sure your new decal will stick to your surface, it is strongly recommended that you purchase a decal sample PRIOR to placing your order.

We DO NOT recommend applying our vinyl decals to the following surfaces:
-Textured Wall or Surface (light texture is generally ok - please purchase a sample decal to be sure)
-Peeling, Crumbling, or Damaged Paint
-Glaze or Special Paint Finish
-High Gloss Painted surfaces.
-Flat or Satin Paint
-Paneling

HOW DO I APPLY MY DECAL?

An easy to follow instruction sheet will be sent with every decal order.

A few tips to get you started...

Please be sure to wipe clean the wall or other surface prior to applying your vinyl wall art. If necessary, you may use a mild detergent. Do not use glass cleaner, or any other harsh cleaner, to clean your surface.

It is recommended that you wait at least 2 weeks after painting before applying your vinyl wall art. The vinyl may not adhere to a freshly painted wall.

The average decal takes approximately 30 minutes to apply. However, this time can vary depending on your experience and the intricacy of the design. Two people should apply large designs.

Your vinyl decal will arrive rolled up. Unwrap the decal and lay it out until it lies flat. Allowing your decal to sit in a warm area or placing books on top of it will allow this to happen quicker. This step will make application easier.

If your vinyl wall art is a layered design (i.e. initial and name), you will need to apply each piece separately. For the initial and name design, you will need to place the initial on your surface first, followed by the names over the initial.

HOW LONG WILL MY VINYL DECAL LAST?
The vinyl used by Vinyl Chatter has an indoor life of three (3) years, although your decal will likely last longer! Please keep in mind that constant exposure to sun and/or light over time can cause your decal color to fade.

HOW DO I REMOVE MY VINYL DECAL?
When you are ready to remove your decal, you can simply peel the vinyl away from the surface it is adhered to. You may use a hairdryer on the lowest setting to soften the vinyl for easier removal.