Thank you for shopping at ZiLvintage. I greatly appreciate your patronage. Please take the time to read my shop policies before committing to a purchase.
I accept payments online through PayPal where your Visa, Mastercard, American Express, and Discover Card are accepted. You don't need a PayPal account to use this service, but you do need a valid e-mail address and a debit or credit card.
I prefer payments within 24 hours of purchase. If you need more time or would like something reserved, please send me a message so I can work with you.
Shipping destinations limited to the United States and US commonwealths only (no APO/FPO/DPO destinations). No international shipping is offered at this time. Items will be shipped to your registered PayPal shipping address. Please ensure that your confirmed PayPal address reflects your correct shipping address.
Feel free to contact me if you would like to know the DISCOUNTED COMBINED SHIPPING rate for multiple purchases. All shipping and handling charges are at or slightly higher than actual USPS rates depending on the amount of packaging necessary for orders to arrive safely. Overpayment of $1.00 or more will be refunded. Please allow up to 7-14 days for delivery.
I recycle everything to keep shipping costs as low as possible for my customers and use whatever materials necessary in assuring orders arrive safely. This includes, but is not limited to: used bubble wrap, crumpled newspaper, discarded boxes, and plastic grocery bags. Notwithstanding the aforementioned, the majority of orders arrive in USPS Priority boxes.
Refunds, returns & exchanges
Whether you're a novice or a long-time collector, your satisfaction is always my number one priority. If you are not completely satisfied with your online purchase, simply return the item within 14 days of receipt for a full refund, excluding the original delivery charge. Specific restrictions, requirements, or refund disqualifications may apply if specifically mentioned.
Please note that goods will only be accepted for return if they are returned within 14 days of delivery, unless I have notified you otherwise. Buyer pays return shipping. Also keep in mind that the item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Due to the nature of the product, there are no refunds for digital downloaded items. Once the download is complete, ALL SALES ARE FINAL.
I take great pride in each and every item I have in my shop and strongly encourage you to inspect all photographs. I primarily sell vintage items and none are to be considered perfect. Vintage items may show signs of storage or usage scratches, crazing, fading, or aging. Vintage clothing items in particular will show minor flaws. Most clothing items are hand-washed and drip dried unless otherwise specified.
Please also note that safety and health standards have changed significantly over the past 60 years. While I would never intentionally sell an item I thought to be unsafe, vintage items are not marked with the warning labels that present-day housewares, clothing and toys are required to display.